Regarding your visit

Get the most out of your visit

Some of the more common questions we get at the Royal Swedish Opera are: Will I understand? Is there a cloakroom? Where do I go? Whether you are a regular opera visitor or new to the house - below we have gathered aanswers to some of the more common issues.

1. Be on time
2. Audience introductions
3. Text machine
4. Find your way around the house
5. Tickets
6. Cloakroom
7. Length of performance
8. Programme
9. Payment
10. Photography and recording
11. Mobile phones
12. What to wear
13. Perfumes
14. Lost items

Be on time

Arrive in good time before the performance starts - preferably at least half an hour - you will have time to find your seat, check in your coat in the cloakroom and maybe eat and drink something. When the performance has started, no one is allowed into the auditorium until after the first interval.

Audience introductions

45 minutes before most opera and ballet performances, a 15-minute introduction to the evening’s performance is held in the Guldfoajén, The Golden Foyer. The introduction is free for tocket holders.

Text machine

The auditorium is equipped with a text machine. Please note that the only available translation is in Swedish.

Find your way around the house

As soon as you enter through the doors, you will be greeted by our ushers - ask them, they are here to help!

Tickets

Tickets bought online can be printed or presented digitally on a smartphone or similar. Your has a barcode and is valid for a specific performance. The barcode is activated when you buy the ticket. It is possible to print a new ticket or send a new one via email from your account at operan.se (if, for example, you have lost your original ticket). If you print a new ticket or send a new one via email, the original ticket is invalid.
The barcode is unique for each ticket and is valid only once: this means that the ticket scanned by the usher first is valid. Therefore, handle your ticket with care and do not share the barcode with others via f.ex. social media.

Cloakroom

The Opera follows general regulations regarding safety at major events. For a safe environment for all, we kindly ask our visitors not to bring large bags to the house when visiting. Outerwear and bags are not admitted into the auditorium and must be checked into the cloakrooms. This does not apply to bags samller than 21x29 cm. At the Opera, there are staffed cloakrooms on every tier. The cloakroom fee can be prepaid online when purchasing a ticket, or when pre-ordering refreshments (book before perfomance, "Före"), and also paid by card or "swish" in the cloakrooms - SEK 30 per person, children free. On the north side of the 2nd tier, we have an unmanned cloakroom, free of charge. Please note that you are not allowed to leave bags unattended in the cloakroom.

Length of performance

To find out the length of a performance, check the Productions' section.

Programme

Programs are for sale in the staffed cloakrooms and in the boxoffice. The programmes are in Swedish (with at least a synopsis in English)and the charge is SEK 50 per program. You can also buy programs when purchasing your tickets online and later collect it on site (nb. the cloakrooms).

Payment

For your security and convenience, all interval refreshments, the cloakroom charges, sale of programmes, the restaurants and terraces are cashless. You are welcome to pay by Swish, credit or debit cards.

Photography and recording

Please note that the use of cameras, video recorders, audio recorders or other types of recording equipment during performances is strictly forbidden.

Mobile phones

We would like to remind you not to have your mobile phone switched on in the auditorium (please set it to airplane mode or turn off completely) and to avoid other disturbing actions. If you feel that other guests are disrupting the performance, please contact one of our ushers during intermission for assistance.

What to wear

There is no dress code at the Royal Swedish Opera, but a night at the opera is a great excuse to dressed up. Otherwise, wear whatever makes you feel comfortable.

Perfumes

Keep in mind that many people are sensitive or allergic to strong scents. Please refrain from wearing perfume if you are visiting the Roayl Swedish Opera, thereby helping to make the visit a pleasant one for everyone.

Lost items

Left something behind on your visit? Hopefully it ended up in our lost and found section. Give us a call on +46 (0)8 791 43 00 and we will take a look. Please note that unclaimed property will be disposed of after 14 days.